HR Measures driving SFF Sunny Fresh Foods (SFF) manufactures and distributes more than one hundred sixty different types of egg-based food merchandises to more than 12,000 U.S. food service operations- sprightly service restaurants, hospitals, convenience stores, and food processors. A subsidiary of Cargill, Inc., SFF operates 3 manufacturing facilities with a total of 380 employees. At SFF, satisfied, motivated workforce is a vital ingredient of the companys successful in operation(p) and business performances. As measured in annual surveys, employees acclivitous level of satisfaction and their penny-pinchingly complete aw arness of how their jobs advert nodes correlate directly with customer satisfaction. SFF refers to its workers as Stakeholders and ensures that they share in the benefits of continuous improvements. For example, although the base pay is set slightly to a lower place the industry mid point for salaried workers, incentives can emergence micturateings above the 75th portionile. In addition, extensive reinforcement and recognitions systems, including monetary rewards for exemplary safety performance to extra holiday days for quality achievements, also help to motivate employees to nominate to the companys progress toward its improvement goals.
Innovations and a near perfect record for on time delivery helped SFF earn sole supplier status from several major issue restaurants chains. In its 2007 customer survey, SFF earned scores of 100 percent on three of its five indicators of satisfactions: on-time delivery, technical support and customer service access. Scores on other two product performance and product freshness- topped 90 percent. SFF ranks second on its market share, up from 14th in 2005. Questions for discussion 1. Which are the running(a) and business performances that SFF has been showing steady progress over the eld? How are those being measured? 2. Which are the HR measures that substantiate relevance in making above improvements? Why are so? 3. What kind of... If you want to get a sound essay, order it on our website: Ordercustompaper.com
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